Trusted Care Provider

Alya is a NDIS Registered Disability Support Provider delivering services across a wide geography in Southeast Queensland including Brisbane Metro, Brisbane North, Brisbane South, Ipswich, Sunshine Coast and North Queensland.  We provide support to adults and children across a wide range of disabilities including mental health, ASD, psychosocial presentations, physical and intellectual disabilities.

Alya has a team of disability support workers who deliver services including In-Home Care, High Intensity Support, Mental Health, Behaviour Support to Children and Young People, Capacity Building and Community Participation. 

Our corporate team is based at our Head Office, located at 461 Logan Road, Stones Corner, Brisbane.

At Alya, our belief is that life is meant to be beautiful. Our mission and focus is to endeavour to help and support our participants to live a meaningful, beautiful and developing life.

Our goal is to be unashamedly different. How?

  • Client-centric approach in all we do. We tirelessly strive to ensure that our clients and our community experience highly responsive, individualised, and consistent service delivery.
  • Our team of Participant Support Officers (PSOs) are responsible for the end-to-end management of a specialised portfolio of clients. You are never ‘just a number’ to Alya. Our clients are assigned to a dedicated PSO who acts as the key conduit for all service delivery matters. Our commitment to developing meaningful relationships encourages trust between all parties and ensures we develop a deep understanding of each client’s support goals and individual preferences.
  • Face-to-face meetings to discuss services and care plans are offered at no cost to the client. 
  • We place great emphasis on the ‘match’ between our client and our support worker/employees. 
  • We only hire people who align with our values – Integrity; Service; Care; Achievement. 
  • Our workplace culture is our secret sauce. We strive to ensure our people feel safe, supported, and included. Where people 'belong' and are encouraged to utilise their unique skills, capabilities, and experience to contribute to the success of the broader organisation.
  • Employee wellness is always a top priority, and we actively support this through a range of employee initiatives such as ongoing professional development, our 'bring your dog to work' policy, hybrid work arrangements, mental health breaks, a fully stocked kitchen, and a 9-day fortnight for all corporate staff.
  • Our significant investment in technology, systems and innovation supports continuous improvement, consistency of customer experience, and complete transparency.
  • Best-practice NDIS Compliance and Governance which are backed up by independent audits.


What you'll get with Alya?

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Dedicated Personalised Service

You will have your own dedicated Support Officer who’s connected with you and your family and know what is important to you. Your Alya dedicated Support Officer will be your point of contact along your entire Alya journey and they also review every support worker we provide you with.

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Options & Flexibility

Unlimited access to our support worker talent pools at no cost and able to change support workers anytime. But Alya doesn’t stop there… Sifting through profiles and selecting the right person can be hard and time consuming. We have industry experts to help you through the process to ensure you get the very best fit.

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Quality & Compliance

Safety and the quality of care Alya provides to our Participants and Support Worker team is paramount. Alya has tailored systems, policies and procedures to ensure Alya is the industry leader.

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Visibility & Control

Working with Alya means you have access to our easy to use, transparent system called My Alya. My Alya puts live data and key information regarding your plans, budgets and goal progression at your fingertips.

How can we help you?